Effective Date: November 1st, 2024
Introduction and Overview
This Privacy Policy (“Policy”) explains how your personal information is collected, used, shared and processed when accessing this website or using other services provided by its operator, including any written or electronic communications and purchases performed (collectively, the “Services”) as well as the rights and choices you have associated with that information.
FASHION CHOICE PTE. LTD. is responsible for the Site and sells products offered there under license from Roadget Business Pte. Ltd., 12 Marina Boulevard, #15-01, Marina Bay Financial Centre, Singapore 018982, , therefore, FASHION CHOICE PTE. LTD. is responsible for collecting, processing, and protecting your personal data. In this Policy, the terms “AKNOTIC,” “Company,” “we,” “us,” and “our” refer to FASHION CHOICE PTE. LTD.
Please read our Terms Of Use and this Policy before accessing or using our Services. If you cannot agree with this Policy or the Terms and Conditions, please do not access or use our Services.
The Company is using the Site by license and selling products offered on the Site, and therefore, is the controller of your personal data or personal information and is also responsible for processing and protecting your personal data or personal information.
Policy Modification: We may change this Policy from time to time, to reflect how we are processing your personal data or personal information, if we make changes to the Policy, we will revise the effective date or last modified date at the top of this Policy. If we make significant changes that materially affect your rights, we will attempt to provide advanced notice possibly by posting a banner on the Site or by some other means of contact, so that you have a reasonable opportunity to review the changes.
CONTENTS
Click on the links below to go to a specific section of this Policy.
We respect your privacy, and we are committed to protecting it by complying with this Policy and applicable legal requirements.
We collect personal data or information when you use our Site.
Personal information is any information that identifies or makes an individual identifiable. The definition of personal information (used interchangeably in this Privacy Policy with the term “personal data”) depends on where you are a resident. Only the definition that applies to your country of residence will apply to you under this Privacy Policy.
Personal Information does not include data that has been effectively irreversibly anonymized or aggregated so that it can no longer enable us or others, whether in combination with other information or otherwise, to identify you.
Your personal data is collected and used by us to support a range of different activities or business purposes. The purposes and types of information we collect are listed in the chart below, and should be understood to include uses of your personal data that are compatible with the purposes listed or uses that may be reasonably expected given the original purpose of collection.
Personal Information does not include data that has been effectively irreversibly anonymized or aggregated so that it can no longer enable us or others, whether in combination with other information or otherwise, to identify you.
Your personal data is collected and used by us to support a range of different activities or business purposes. The purposes and types of information we collect are listed in the chart below, and should be understood to include uses of your personal data that are compatible with the purposes listed or uses that may be reasonably expected given the original purpose of collection.
| Purpose | The Personal Data We Collect |
| To create an account with us and to manage your account, to provide you our Services; | ·Contact information, including email address and password, to register with our website; |
| To fulfill or process orders; | · Identity and contact information such as name, phone number, and shipping address, as well as financial information or payment account information, for delivery, returns, refund, sales tax determinations, and payment operations;· Transaction details, such as return and refund details, gift card number, and order history, in our Services, in order to fulfill basic functions, including processing your payment and return requests, and keeping you informed of the order status and shipping logistics;· Location data at an IP address-based level, to tailor your experience in terms of displaying the appropriate local website, language, or user experience. |
| To provide customer service and support, or to provide you with service-related communications; | · Your communication history with us via various channels, such as email, phone, social media, mail, instant chat, and our customer service platform, to respond to your requests, as well as to keep you updated about your account and the Services;· Photographs you upload to our Services in accordance with our Terms and Conditions, to provide product advice, and to allow you to voluntarily show other potential customers what items may look like when purchased or worn. |
| To undertake marketing, advertising or other promotional activities; | · Contact information, such as email address, for email marketing purposes;· Non-directly identifiable device identifiers, operating system information, and cookie information, to direct and measure the effectiveness of the advertising we offer;· Data about how you engage with our Services, such as browsing, adding to your shopping cart, saving items, placing an order, and returns for market research, statistical analysis, and the display of personalized advertising based on your activity on our site and inferred interests;· Contact and identity information, such as name, email address, and phone number, when you voluntarily enter into a competition, market survey, event, or other marketing campaigns organized by us;· To share your personal data with third party advertisers. |
| To improve our product or service, or for personalization; | · Your device information, and usage data on our Site for fault analysis, troubleshooting, and system maintenance,as well as setting default options for you, such as language and currency;· To share your personal data within and across our corporate organization for our business needs and personalization;· The display of information you choose to post on public areas of the Services, for example, a customer review. |
| To prevent and investigate fraud and other illegal activities; | · Information automatically collected through the Services, such as browser type, device information, operating system and account setting information for fraud prevention and detection and credit risk reduction;· Log-in data for risk control and fraud reporting;· Billing address to verify payment information. |
| To comply with legal or compliance requirements; | · Identity information, such as ID- or passport-related information, for customs clearance purposes;· Transaction history and certain identity information to handle and resolve legal disputes, for regulatory investigations purpose, and to comply with lawful requests from a competent law enforcement agency or court. |
| Other Purposes. | We may use your information for any other purpose disclosed to you prior to you providing us your personal information or which is reasonably necessary to provide the Services or other related products and/or services requested, with your permission or upon your direction. |
Please note: When communicating with us by email or through forms on our Services, or when you publicly share content through our Services, we ask that you please do not send us any sensitive information pertaining to yourself or to others. We do not collect or store sensitive information or special categories of information.
We may disclose and share your personal information with the parties as described below.
| Supplier/Service Provider/Processor | Services Offered |
| IT system and software service provider | Website hosting services (including cloud storage), mobile app or software optimization services, customer relationship management software, email service providers, or system maintenance services. |
| Payment service provider | Third-party payment processing services. |
| Marketing and advertising services | Assistance in reaching potential new customers across multiple communications channels, or sharing with affiliated companies that promote our products on their websites. |
| Order fulfillment service provider | Provision of logistics, warehousing and distribution services, return and exchange services, and order status notification services for your purchased items. |
| Customer service provider | Assistance with customer services and support. |
| Fraud prevention and information security service provider | Identity verification, fraud prevention, or credit risk reduction services to protect our website and our business. |
| Other Service providers selected by you | Other third parties |
We strive to ensure that our third party service providers can only use your data for the purposes for which it was provided to them and to the extent necessary for such purposes, in accordance with our written instructions.
Please note that we may disclose, without restriction, aggregated or anonymized information about the users of our Services, which is information that does not identify any specific individual.
We may use cookies, tags, web pixels, and similar technologies to automatically collect information on our Services. Cookies or tags are bits of code that allow our technology partners to collect information that usually does not directly identify you. If required by law, we will request your consent before using cookies or other tracking technologies. Information within this section describes our use of cookies and your ability to control the use of cookies for advertising-related purposes.
Generally, we use “first-party” and “third-party” cookies. We use these cookies to make our Services function properly; to provide a secure browsing experience during your use of our Services; to collect passive information about your use of our Services; to measure how you interact with our marketing campaigns; to help us improve our Services; and to enhance the convenience and useability of our Services.
We use the following types of cookies on our Services:
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. In addition, most web browsers provide help pages relating to setting cookie preferences. More information may be found for the following browsers here: Google Chrome, Internet Explorer, Mozilla Firefox, Safari (Desktop), Safari (Mobile), Android Browser, Opera Mobile.
We maintain physical, electronic, and procedural safeguards designed to guard and prevent misuse of your personal information. Our security measures include industry-standard physical, technical and administrative measures to prevent unauthorized access to or disclosure of your information
The Internet is not an absolutely secure environment. We strongly recommend that you use a secure method and use a complex password to help us ensure the security of your account. We also strongly advise that you neither share your password with others nor re-use passwords on our Services that you use on other sites, as doing so increases the likelihood of your being the victim of a credential stuffing attack or other malicious cyber behavior. If you feel that the security of your account or personal data has been compromised, please immediately contact us at Contact Us or as otherwise described in the “Contact Us” section below.
We attach great importance to your legal rights, and do our best to protect those rights were applicable and available. If applicable, we will honor your rights to access, correct, delete, cancel your account, and withdraw your consent to our processing your personal information. To exercise your rights, you may contact us at Contact Us.
5.1 Access, Rectification and Deletion of your Personal Information
You may have the right under applicable laws to access, correct, or delete the personal information that we collect. If these rights apply, and you submit a request, we may request data (including personal data and identification) from you to enable us to confirm your identity and determine your right to access such data, as well as to search for and provide you with the personal data we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all the personal information that we maintain.
To exercise your rights, you may make updates within your customer account on the Site, or you may contact us at Contact Us. We may not accommodate a request to delete or change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
5.2 Unsubscribe from Our Marketing Communications
If you no longer wish for us to use your email account to send you marketing emails or non-transactional promotional materials, please directly click on the unsubscribe link at the bottom of any of our email messages to you or contact us at Contact Us.
5.3 Lodging Complaints
If you believe we have infringed or violated your privacy rights, please contact us at Contact Us, so that we may attempt to resolve any issues to your satisfaction. Notwithstanding the approaches of exercising your rights stated above, this is without prejudice to your right to lodge a claim or compliant with your data protection authority.
We will retain your personal data, including any correspondence you have with us only for as long as is necessary for the purposes set out in this Policy, including retaining Personal Data to comply with our legal obligations, to resolve disputes, for information security purposes, and to enforce our legal rights, terms, and policies.
Our Site may contain links to third-party sites. This Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.
Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of 16 or minors (as defined by applicable national laws). If you are a minor, please do not attempt to fill out our forms or send any personal information about yourself to us. If a minor has provided us with personal information without parental or guardian consent, the parent or guardian should contact us (See Section 12) immediately to remove the relevant personal information and unsubscribe the minor.
If we become aware that a minor has provided us with personal information, we will take steps to promptly delete such information from our files. As described further in our Terms and Conditions, please do not upload photographs showing other people, in particular, if they are minors.
When you access or use our Services, your personal information or data may be processed or transferred outside the country where you reside, including to China, Singapore, and/or the United States. Such countries may have data protection laws that are different or less protective than the laws of the country or region in which you reside. If you do not want your information transferred to, processed, accessed, or maintained outside of the United States, you should immediately stop accessing or using the Site.
This section applies only to California residents. Pursuant to the California Consumer Privacy Act of 2018, as amended and pursuant to its regulations and successors (together, “CCPA”), below is a summary of fthe last twelve (12) months of the personal information categories, as identified and defined by the CCPA (see California Civil Code section 1798.140 (o)), that we collect, the reason we collect the personal information, where we obtain the personal information, and the third parties with whom we may share the personal information.
We generally collect the following categories of personal information when you use our Services:
We generally do not collect protected classifications about our users, biometric information, or education-related information. For more information about the personal information we collect and the purposes for which we use it, please refer to section 1 above.
The categories of third parties with whom we may share your personal information are listed above in section 2.
If you are a California resident, you have rights in relation to your personal information; however, your rights are subject to certain exceptions. For instance, we cannot disclose specific pieces of personal information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the personal information, your account with us or the security of our network systems. To assert your right to know or your right to delete your personal information, please see the “Contact Us” section below. To confirm your identity, we may ask you to verify personal information we already have on file for you or other documentation that verifies that you are whom you claim to be. If we cannot verify your identity based on the information we have on file, we may request additional information from you, which we will only use to verify your identity, and for security or fraud-prevention purposes.
In addition, CA Shine The Light law permits customers who are California residents to request information regarding our disclosure of certain personal information to third parties for their own direct marketing purposes (see California Civil Code section 1798.83 (e)(7) for a list of personal data categories). You can submit a disclosure request using the contact information provided bellow once a year and free of charge. However, we do not share any personal information protected under the Shine The Light law with third parties, other corporate family entities or affiliate businesses for their direct marketing purposes.
This section applies only to Nevada residents. Although we do not “sell” “covered information” of Nevada “consumers” as those terms are defined by Chapter 603A of the Nevada Revised Statutes, if you are a Nevada consumer, please contact us at Contact Us and inform us that you would like us to provide you notice in the event we should do so in the future, at which point you will have an opportunity to be verified and exercise your opt-out rights under that law. You may contact us as described below. It is your responsibility to keep your notice contact information current.
If you have questions or concerns regarding your personal information or any information in this Privacy Policy, please contact us at Contact Us
Our Privacy Office can be contacted via email at Contact Us or at our postal address below in writing:
AKNOTIC Privacy Office
757 S. Alameda St., Suite 340,
Los Angeles, CA 90021